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Customer story

Vitasys: a full rack in Amsterdam, and quickly back online when it mattered

IT service provider Vitasys was looking for a more affordable and better home for their servers. During the summer holidays of 2026 they moved to a full Matreon rack in the AMS2 data center. When a power failure later hit their rack outside office hours, they were back online within 20 minutes of our remote hands arriving.

Results

1 rack
full Matreon rack in the AMS2 data center
~40%
lower power costs than at their previous data center
20 min
to find and fix a power failure in their rack, outside office hours

The challenge

Vitasys B.V. is a managed service provider from Zwaagdijk-Oost. They provide IT support and manage workstations, servers, networks and applications for educational institutions and small and medium-sized businesses across the Netherlands. Part of their services runs on their own hardware.

That hardware was housed in another data center, where prices kept rising. Vitasys was looking for a more affordable home, with better service.

Our approach

Vitasys got a full rack in AMS2, one of the Amsterdam data centers where we have our own racks. We provide their IP addresses, and they are connected to the internet through our own network.

The move took place during the Dutch summer holidays of 2026. Vitasys moved most of their hardware themselves. We helped move part of it, and helped set their services up again.

We also advised on replacement hardware and better firewalls, to reduce their attack surface and bring down their power consumption.

The result

Vitasys now pays less than at their previous data center: their power costs are around 40% lower, and prices are clear up front.

How the partnership works in practice became clear when our monitoring noticed outside office hours that their IP addresses were unreachable. Our remote hands drove straight to the data center and helped find the cause: a power failure in their rack. Both power supplies in one of their servers had failed, which tripped the breakers and blew the fuses on their PDUs. Within 20 minutes of our remote hands arriving, Vitasys was back online, outside office hours.

What Vitasys values most is the direct contact, the professional support and the transparent pricing.

We were looking for a data center that is affordable and where you can actually reach someone. When something went wrong in our rack outside office hours, Matreon had already noticed and quickly had someone at the data center.

Richard Steffens, Vitasys B.V.

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