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All customer stories

Customer story

InternalHost: a full rack within a week, at almost half the cost

Hosting company InternalHost urgently needed new rack space in the AMS1 data center. Within a week of their request, a full Matreon rack was ready for them. They now pay just over half of what they paid before, and have stability and room to grow again.

Results

7 days
from request to a full rack
~50%
lower rack costs than at their previous supplier
1 rack
in AMS1, with room to grow

The challenge

InternalHost is a hosting company. They provide web hosting, game server hosting, VPSs and dedicated servers. Their equipment was in the AMS1 data center, in a rack they rented through another party. That party kept making ever higher financial demands.

InternalHost therefore had to find a new rack supplier quickly, preferably in the same data center. They already knew us: InternalHost occasionally did remote hands work for us, so they came to us.

Our approach

On October 16, 2026, InternalHost requested a full rack. On October 23, the rack was ready for them, in the same AMS1 data center. They also got access to our out-of-band management network, as a backup connection into their own network.

While setting everything up, we also gave InternalHost business advice, so they were not only helped quickly but also well positioned for the long term.

InternalHost moved their equipment themselves. Because everything had to be physically moved to the new rack, their services were temporarily down during the move.

The result

Within a week, InternalHost was out of the pinch. They now have a stable home for their equipment and security for their business. On top of that, they pay just over half the rate of their previous rack supplier, and there is room to keep growing.

What InternalHost values most is the direct communication, the clear agreements and the business advice they received while setting everything up.

More customer stories

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IT services (MSP)

Vitasys B.V.

Vitasys: a full rack in Amsterdam, and quickly back online when it mattered

1 rack
full Matreon rack in the AMS2 data center
~40%
lower power costs than at their previous data center

IT service provider Vitasys was looking for a more affordable and better home for their servers. During the summer holidays of 2026 they moved to a full Matreon rack in the AMS2 data center. When a power failure later hit their rack outside office hours, they were back online within 20 minutes of our remote hands arriving.

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Various

Customers with single units

Single-unit colocation: the same service, whether you place one server or a full rack

1U
is enough for a place in our rack
AS211052
internet access through our own network and IP addresses

Not every server needs a full rack. A number of our customers place one or a few servers in single units with us. They get the same attention, priority and service as our largest customers, at a regular price.

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